Richmond SupportDesk helpdesk software enables rapid implementation of Web, Self Service Portal, Mobile and Windows™ IT service management software solutions.
The software is claimed to be central for enabling the ITIL framework. For companies looking to adhere to the IT Infrastructure Library (ITIL ®) framework Richmond SupportDesk maximises the efficiency of IT support operation for best practice IT Service Management.
Richmond SupportDesk empowers organisations with fully automated IT Service Management (ITSM) enhancing service quality, making best use of available resource while improving the efficiency of IT operation.
Friday, 20 February 2009
Subscribe to:
Post Comments (Atom)
1 comments:
Help Has Arrived. The free help desk software by Web Help Desk is feature rich, intuitive, and creates instant productivity.
http://www.unipress.co.uk/free-help-desk-software.html
The free edition contains:
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year
Free help desk software features include:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base - Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help Desk Performance Reports
Post a Comment