Texert Inc., a enterprise risk management (ERM) solutions provider today announced that it has been selected by BT to provide its customers with a key component for its risk management consultancy offering.
As part of the contract, BT has chosen Texert's J-Port(R) product which provides a governance, risk, and compliance (GRC) solution. This allows BT to offer a sophisticated approach to aggregated operational risk through its integrated structure, enabling the capture, assessment, and reporting of risk and compliance data.
Texert and BT have collaborated on the new product for two years with both organisations wanting to provide a risk exposure and controls performance information system to enable organisations to make GRC part of the value creation of their business rather than the overhead it has become in all too many situations.
The collaboration has led to a new, much needed approach for the next generation of risk management; using risk and compliance to improve business performance and service excellence, changing risk management from a centralised to a community approach, embedding risk management directly into normal business process thereby significantly improving its impact.
J-Port GRC, a browser-based application, equips organisations with the ability to assign a single framework protocol in support of IT based programs, such as ISO 27001, Sarbanes-Oxley (SOX), and Basel II. In addition, J-Port GRC and BT's approach allows organisations to support any number of risk management frameworks, and to bring the associated exposure and controls performance information together into an aggregated view. This aids decision making and focuses management attention where it is needed.
By enabling an enterprise level approach to risk management, and aligning key risks across business processes and strategic imperatives, organisations have much clearer visibility into their true risk profile - the risk profile that matters and drives the success of their business.
Ray Stanton, global head, business continuity, security & governance practice, BT Global Services, said: "Working with Texert further strengthens our ability to deliver comprehensive risk management solutions to our global customers. BT has a long history of managing operational risk across its international networked IT infrastructure and the networks of its customers. Texert's J-Port forms part of a portfolio of leading security, business continuity, and GRC offerings that BT is now able to offer to its global customer base."
T. Curtis Holmes, Jr., President and CEO of Texert, said: "We are extremely pleased that BT has chosen to work with Texert to offer compelling risk management solutions to its global client base. By merging BT's experience in risk and compliance management with Texert J-Port product technology, we are delivering a powerful, differentiated and cost-effective solution for clients worldwide."
Wednesday, 10 December 2008
tw telecom For Amerex Brokers
tw telecom today announced the successful installation of a private, four-node network delivering Ethernet, Internet and local and long distance services for Amerex Brokers LLC of Houston. Amerex Brokers LLC provides energy brokerage services for electricity, natural gas, emission credits and allowances, renewable energy credits and retail energy procurement.
"Reliable and secure data and voice communications are imperative to the day-to-day operations of our business," said Brian Trudeau, Chief Information Officer for Amerex Brokers LLC in Houston. "We require a network we can count on 24 hours a day, both here in Houston and across the country in our Manhattan offices, to be operational when we need it. We recognized the reliability of tw telecom's private, dedicated services could improve the way we manage our network and mitigate outages."
"The tw telecom team took the time to really learn and understand our business and was proactive in helping us implement communications solutions that furthered our objectives," said Trudeau. "What impressed us was the speed with which they can scale the circuit bandwidth to support our highly dynamic business environment. We view tw telecom as a partner in our business."
Amerex Brokers' headquarters location and disaster recovery sites in Houston communicate over a private, highly available 1 Gigabit Ethernet network. The company's Carlstadt, New Jersey site utilizes a dedicated 100Mbps Ethernet connection providing traders secure connections to the company's Houston location. Additionally, tw telecom provides a 70 Mbps Ethernet Internet connection and local and long distance voice services to all company locations.
"Our team worked closely with Amerex Brokers LLC to identify and eliminate single points of failure in their network," said Darin Cook, vice president and general manager for tw telecom in Houston. "Providing solutions, such as dedicated connections, resilient fiber rings and access point diversity through two central offices are a few of the services we provide to ensure the network uptime businesses require. We pride ourselves in our ability to consult with companies wishing to increase efficiencies, reduce cost and still maintain a fault tolerant network. In today's market place, companies like Amerex must balance the need for maximum uptime while ensuring the network is scalable and cost effective."
"Reliable and secure data and voice communications are imperative to the day-to-day operations of our business," said Brian Trudeau, Chief Information Officer for Amerex Brokers LLC in Houston. "We require a network we can count on 24 hours a day, both here in Houston and across the country in our Manhattan offices, to be operational when we need it. We recognized the reliability of tw telecom's private, dedicated services could improve the way we manage our network and mitigate outages."
"The tw telecom team took the time to really learn and understand our business and was proactive in helping us implement communications solutions that furthered our objectives," said Trudeau. "What impressed us was the speed with which they can scale the circuit bandwidth to support our highly dynamic business environment. We view tw telecom as a partner in our business."
Amerex Brokers' headquarters location and disaster recovery sites in Houston communicate over a private, highly available 1 Gigabit Ethernet network. The company's Carlstadt, New Jersey site utilizes a dedicated 100Mbps Ethernet connection providing traders secure connections to the company's Houston location. Additionally, tw telecom provides a 70 Mbps Ethernet Internet connection and local and long distance voice services to all company locations.
"Our team worked closely with Amerex Brokers LLC to identify and eliminate single points of failure in their network," said Darin Cook, vice president and general manager for tw telecom in Houston. "Providing solutions, such as dedicated connections, resilient fiber rings and access point diversity through two central offices are a few of the services we provide to ensure the network uptime businesses require. We pride ourselves in our ability to consult with companies wishing to increase efficiencies, reduce cost and still maintain a fault tolerant network. In today's market place, companies like Amerex must balance the need for maximum uptime while ensuring the network is scalable and cost effective."
Yucheng Call Centre for Bank of China
Yucheng Technologies Limited (NASDAQ:YTEC) , a leading provider of IT solutions and services to China's banking industry, today announced that it will develop a new call center for the Bank of China (BOC) worth USD 5 million utilizing Siebel's integrated CRM platform.
Yucheng, in collaboration with Oracle, will develop and integrate the CRM software for a unified 1,000 seat call center for BOC. The call center will centralize customer service from previously stand-alone provincial call center systems, creating a single integrated CRM platform. By integrating customer relationship information with customer transaction data, BOC is hoping to better understand individual customers and gain market insights that will translate into better customer services and increased profitability per customer.
Yucheng recently hired a CRM team with a superb track record and a deep understanding of how to translate client requirements into the technical modules of a Siebel-based CRM environment. Yucheng's expanded management-related solutions group will work with clients to define, deploy and integrate CRM solutions into their regular business. To ensure the value of our client's investments, the team will also provide training, product enhancements and maintenance services.
Mr. Weidong Hong, CEO of Yucheng Technologies stated, "We are pleased to work with both BOC and Oracle on this landmark CRM win. The Siebel CRM technology should allow BOC to capture more cross-selling opportunities and increase its customer retention rates.
"We are confident that our expanded CRM team's strong Siebel CRM implementation capabilities and successful reference sites, combined with Yucheng's market leading position in management-related solutions will allow us to better support the evolving technology needs of our extensive customer base."
Management-related solutions enable management teams to better understand their business. This solution segment is comprised of business intelligence, risk management, enterprise resource management and customer relationship management. According to the IDC, the management-related solutions market is valued at approximately USD 320 million in 2009, including the USD 50 million for the CRM segment.
Yucheng, in collaboration with Oracle, will develop and integrate the CRM software for a unified 1,000 seat call center for BOC. The call center will centralize customer service from previously stand-alone provincial call center systems, creating a single integrated CRM platform. By integrating customer relationship information with customer transaction data, BOC is hoping to better understand individual customers and gain market insights that will translate into better customer services and increased profitability per customer.
Yucheng recently hired a CRM team with a superb track record and a deep understanding of how to translate client requirements into the technical modules of a Siebel-based CRM environment. Yucheng's expanded management-related solutions group will work with clients to define, deploy and integrate CRM solutions into their regular business. To ensure the value of our client's investments, the team will also provide training, product enhancements and maintenance services.
Mr. Weidong Hong, CEO of Yucheng Technologies stated, "We are pleased to work with both BOC and Oracle on this landmark CRM win. The Siebel CRM technology should allow BOC to capture more cross-selling opportunities and increase its customer retention rates.
"We are confident that our expanded CRM team's strong Siebel CRM implementation capabilities and successful reference sites, combined with Yucheng's market leading position in management-related solutions will allow us to better support the evolving technology needs of our extensive customer base."
Management-related solutions enable management teams to better understand their business. This solution segment is comprised of business intelligence, risk management, enterprise resource management and customer relationship management. According to the IDC, the management-related solutions market is valued at approximately USD 320 million in 2009, including the USD 50 million for the CRM segment.
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